Restaurant Loyalty Platform
A receipt-QR loyalty programme designed for a multi-branch restaurant brand that works without touching the closed POS system: the customer scans the QR on the receipt, earns points based on the spend and redeems the reward at the till. Zero extra work for the cashier.
What the problem was.
A closed POS system
Embedding code in the till software is either impossible or needs an integration that would take months. Classic loyalty integration is ruled out from the start.
The customer is not recognised
The brand cannot recognise a returning customer; there is no data layer to reward spend with.
A fast pilot is needed
The brief is not a months-long IT project but a setup that can be tested in one branch within weeks.
How we solved it.
Receipt analysis
We worked on a real receipt: the document number, amount, date, branch and the e-document QR already carry enough data for loyalty.
Architecture decision
The loyalty layer lives in its own system and talks to the till only through receipt verification. Not a single line of code goes into the POS.
Security design
The document number is the unique key: the same receipt cannot be scored twice. A signed token and a claim window block abuse.
Pilot plan
One week of preparation, 3–4 weeks for the demo MVP (mobile app plus admin panel), then a live pilot in one branch with KPI measurement.
The building blocks.
Receipt QR scan
The customer scans the e-document QR on the receipt or types the document number.
Points engine
Points based on the spend; minimum amount and claim window rules.
Double-use guard
The document number is the unique key; verification through a signed token.
Rewards & coupons
A coupon at the points threshold; redeemed at the till with a QR.
Branch rules
Managing campaigns and point rules per branch.
Admin panel
Members, receipts, points and campaigns in one panel.
Tell us about
the project.
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